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Privacy Policy
eRV Dealer Services is the sole owner of the
information collected on this web site, www.ervdealerservices.com. eRV Dealer
Services collects personally identifiable information from our users at several
different points.
| Orders |
If you purchase a product or service from us, we request certain
personally identifiable information from you on our order form. You must
provide contact information (such as name, email, and shipping address)
and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If
we have trouble processing an order, we will use this information to contact
you.
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| Customer Service |
Based upon the personally identifiable information you provide us,
we may send you a welcoming email to verify your username and password.
We will also communicate with you in response to your inquiries, to provide
the services you request, and to manage your account. We will communicate
with you by email or telephone, in accordance with your wishes.
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| Profile |
We store information that we collect through cookies and log files to
create a “profile” of your preferences. We do not tie your personally
identifiable information, or your purchasing history, to information in
the profile.
We share your profile with our partner, the RV dealership you used as a
portal to this web site.
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| Aggregate Information |
We may share aggregated demographic information about our user base with
our partners. This information does not identify individual users. We do
not link aggregate user data with personally identifiable information.
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| Agents |
We use an outside shipping company to fulfill orders, and a credit card
processing company to bill you for goods and services. These companies do
not retain, share, store or use personally identifiable information for
any other purposes.
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| Legal Disclaimer |
We reserve the right to disclose your personally identifiable information
as required by law and when we believe that disclosure is necessary to protect
our rights and/or to comply with a judicial proceeding, court order, or
legal process served on our web site.
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| Log Files |
As is true of most web sites, we gather certain information automatically
and store it in log files. This information includes internet protocol (IP)
addresses, browser type, internet service provider (ISP), referring/exit
pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze
trends, to administer the site, to track users’ movements around the
site and to gather demographic information about our user base as a whole.
We do link this automatically-collected data to personally identifiable
information.
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| Cookies |
A cookie is a small text file that is stored on a user’s computer
for record-keeping purposes. We use cookies on this site. We do link the
information we store in cookies to any personally identifiable information
you submit while on our site.
We use both session ID cookies and persistent cookies. We use session cookies
to make it easier for you to navigate our site. A session ID cookie expires
when you close you browser. A persistent cookie remains on your hard drive
for an extended period of time. You can remove persistent cookies by following
directions provided in your Internet browser’s “help”
file.
We set a persistent cookie to store your passwords, so you don’t have
to enter it more than once. Persistent cookies also enable us to track and
target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but you will not be able
to order parts and accessories.
This privacy statement covers the use of cookies by www.ervdealerservices.com
only.
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| Links to Other Sites |
This web site contains links to other sites that are not owned or controlled
by eRV Dealer Services. Please be aware that we, eRV Dealer Services, are
not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy
statements of each and every web site that collects personally identifiable
information.
This privacy policy applies only to information collected by this web site.
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| Access to Personally Identifiable Information |
If your personally identifiable information changes, or if you no longer
desire our service, you may correct, update, delete or deactivate it by
contacting us by telephone or postal mail at the contact information listed
below.
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| Security |
The security of your personal information is important to us. When you
enter sensitive information (such as credit card number and/or social security
number) on our registration or order forms, we encrypt that information
using secure socket layer technology (SSL). To learn more about SSL, go
to, www.verisign.com.
We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive
it. No method of transmission over the Internet, or method of electronic
storage, is 100% secure, however. Therefore, while we strive to use commercially
acceptable means to protect your personal information, we cannot guarantee
its absolute security.
If you have any questions about security on our web site, you can contact
us.
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| Business Transitions |
In the event eRV Dealer Services goes through a business transition, such
as a merger, acquisition by another company, or sale of all or a portion
of its assets, your personally identifiable information will likely be among
the assets transferred. You will be notified via a prominent notice on our
web site for 30 days of any such change in ownership or control of your
personal information.
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| Changes in this Privacy Statement |
If we decide to change our privacy policy, we will post those changes
to this privacy statement, the homepage, and other places we deem appropriate
so that you are aware of what information we collect, how we use it, and
under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please
review it frequently. If we make material changes to this policy, we will
notify you here, by email, or by means of a notice on our home page.
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| Contact Us |
If you have any questions or suggestions regarding
our privacy policy, please contact us at:
eRV Dealer Services
11819 L Street
Omaha, NE 68137
Phone: 1-800-228-1001
Fax: 1-800-362-7769
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